Install/Training

Docuvan will provide a number of key environmental and IT Setup requirements prior to delivery of your scanner.  This will enable you to place the scanner in a suitable location and connect it to your network once it arrives.
It also means we will be as efficient as possible in getting you up to speed with your new scanner without typical IT delays,
once we come on site or remote connect to it for the setup, configuration and training.

Because the Bookeye has a built-in Linux PC and is managed from a simple interface on a touch screen, it very quick to get up to speed with.

There is also a web interface that can be used for setup and configuration of the scanning profiles from a PC on the same network, if you want to do it that way, using a Poweruser login.
We provide On-Site Training for multiple staff, if required.  This can be broken into Administrator and User Training, if required.

Alternatively, we offer remote training over the internet, using TeamViewer or Microsoft Teams, connected to your scanner, so we can configure the scanner to your needs as part of the training.
This can be more cost effective where travel and accommodation costs are prohibitive.  (Or we are subject to travel restriction such as during covid)

This would require the IT component to be pre-configured so it can be accessed remotely.